Last Updated: August 4, 2025
At Concierge ONE Tourism, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website: https://concierge1dubai.ae.
By accessing our site or using our services, you agree to the terms of this policy.
1. Who We Are
Concierge ONE Tourism is a Dubai-based luxury travel agency offering personalized travel experiences, bookings, and concierge services in the UAE and abroad.
2. Information We Collect
We collect personal data in the following ways:
a. Information you provide directly
- Full name
- Email address and phone number
- Nationality and travel preferences
- Booking details (e.g. dates, destination, accommodation preferences)
b. Information collected automatically
When you browse our website, we may collect:
- IP address
- Browser type and device information
- Pages visited and time spent on the site (via cookies and analytics tools)
3. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide requested services
- Manage and confirm travel bookings
- Customize your travel experiences
- Send service updates, promotions, or newsletters (only with your consent)
- Improve our website and customer experience
- Fulfill legal or regulatory obligations
4. Sharing Your Information
We only share your data when necessary and with trusted third parties such as:
- Hotels, resorts, airlines, and travel partners to complete bookings
- Technology providers for website and booking operations
- Legal authorities, if required under UAE law
We ensure that all third parties respect your data privacy.
5. Data Security
We apply appropriate security measures to protect your information from unauthorized access, loss, or misuse. While no method is 100% secure, we continuously improve our systems to keep your data safe.
6. Your Rights Under UAE Law
You have the right to:
- Access your personal data
- Request corrections or updates
- Withdraw consent (where applicable)
- Request deletion of your data (in certain cases)
To exercise these rights, please contact us at hello@concierge1dubai.ae.
7. Cookies and Tracking
We use cookies to improve your website experience. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content or privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Concierge ONE Tourism
Dubai, United Arab Emirates
📧 info@concierge1dubai.ae